Privacy Policy

Last Updated: September 8, 2026

At Sjoystore, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, contact us, or interact with our services.

By using the Sjoystore website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with Sjoystore.

Personal Information

When you place an order, create an account, contact us, or subscribe to our communications, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment and transaction information
• Account login information
• Order history
• Information you provide when contacting customer support

We only collect information that is reasonably necessary to provide and improve our services.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Pages visited
• Website usage and interaction data
• Referring website or source
• Date and time of visits

This information helps us understand how visitors use our website and improve the overall experience.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Process payments and provide receipts
• Deliver products to you
• Communicate with you about your orders
• Respond to questions and customer service requests
• Manage your account
• Improve our website, products, and services
• Personalize your shopping experience
• Send promotional communications when permitted by law
• Detect, prevent, and address fraud, security issues, or misuse
• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes that are incompatible with the purposes described in this policy without providing appropriate notice.

3. Payment Information

Payments may be processed through third-party payment providers. Sjoystore does not necessarily store your complete credit or debit card information on its own servers.

Payment providers may collect and process your payment information according to their own privacy policies and terms. We recommend reviewing the privacy policies of the payment services you use.

4. Cookies and Similar Technologies

Sjoystore may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.

Cookies may help us:

• Keep items in your shopping cart
• Remember preferences
• Maintain login sessions
• Understand website traffic
• Improve website performance
• Provide relevant content or marketing, where permitted

You can generally manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our business. These may include providers responsible for:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Website hosting
• Analytics
• Customer support
• Marketing and communications
• Fraud prevention and security

These service providers are expected to use personal information only as necessary to provide services to us and in accordance with applicable requirements.

We may also disclose information when required to do so by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, property, customers, or business.

We do not sell your personal information for monetary consideration.

6. Marketing Communications

If you choose to subscribe to our emails or other promotional communications, we may send you information about new collections, products, offers, events, and other Sjoystore updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the communication or by contacting us directly.

Please note that you may still receive essential communications related to purchases, transactions, accounts, or other services even after opting out of promotional communications.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

9. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

If you visit a third-party website through a link on our website, that website will have its own privacy policy and terms. Sjoystore is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party services you use.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of your personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

To exercise an applicable privacy right, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

11. Children’s Privacy

Our website is not intended for children under the age required by applicable law to provide consent to the processing of personal information.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

12. International Visitors

Sjoystore may operate or use service providers in jurisdictions different from your own. As a result, your personal information may be processed or stored in other countries.

Where required by applicable law, we will take appropriate steps to provide safeguards for cross-border transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Your continued use of our website after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, to the extent permitted by applicable law.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Sjoystore
217 Tueri Junction
New York, NY 10002

Email: [Insert your privacy/contact email]
Phone: [Insert your phone number]

We will make reasonable efforts to respond to privacy inquiries within the timeframe required by applicable law.